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What our customers think
Keith Small
17:40 07 Dec 24
From Start to finish, the whole process has been fantastic with NYG Home Improvements! We purchased a uPVC rear door and double patio French doors, as well as a composite front door, which included 3x glass pane, a solid panel and the frame.There was plenty of choice with designs, colours and accessories, which made it easy to tailor the doors to our wishes. Nothing seemed too much trouble whatsoever and we were also given a picture of the design to help visualise just how it would look once installed.Once measured, the doors arrived within a few weeks and installed within two days. The installation process went really smoothly and they ensured items that were moved at the beginning were replaced after they had cleared down.Chris, Lisa and the team were really helpful and professional and we would 100% fully recommend. They gave us much needed advice before installation, as well as great aftercare advice to keep the doors working properly for years to come, including a 10yr guarantee. They have helped transform and improve our home so much, and we couldn’t be happier. Thank you NYG! :)
jane ion
16:27 06 Dec 24
We have used NYG for all our door replacements over the last 14years, mainly because it is a local family owned company, and just recently for new french doors and windows to be fitted in a bay. Wow you have not disappointed again, the team from start to finish has been a first class service, the workmanship is to a high standard. We would highly recommend this company 100% for your window and door replacements.See you soonJane & Kev
Suzy Truman
23:29 09 Nov 24
Great service from NYG following storm damage to rear fascia boards. Would definitely recommend this local business.
Sally Dring
12:59 05 Nov 24
We are absolutely thrilled with our new windows and have only praise for all aspects of the job, from first visits through to fitting. Customer service was excellent; everything happened on time and the workmanship is second to none. I would have no hesitation in recommending NYG.
Diane Woodbine
07:58 25 Oct 24
Excellent company and service. Very professional and lovely staff.Bought a new front door. Good price and very pleased with door. Will use company again as needing new windows.
Wendy Atkinson
15:35 23 Oct 24
Great service from start to finish, professional, competent and all conducted in a a friendly manner.Can highly recommend and will definitely use again
Jacob Ledsham
19:24 14 Oct 24
Great service from the team helping us to design and customise our new front door. Really solid product and everyone we dealt with was lovely and friendly too. Would definitely use their services againHowever, inability to pay by card is a bit bizzare and an easy fix to improve customer experience
Reuben Tyreman
18:44 09 Oct 24
Spot on as always.We have bought windows, patio doors and composite doors from this company and the products and customer service are out of this world.I won't consider going anywhere else as you can't get better quality or value.Thanks very much.
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21:07 30 Sep 24
We are very pleased with our new doors! From our initial enquiry to the fitting, NYG did exactly what they said they would do!
Mark Catchpole
07:35 21 Sep 24
We've had the privilege of working with NYG for many years, and their commitment to exceptional customer care never ceases to impress us. As a family-run business their personalized service and attention to detail set them apart. They consistently go above and beyond to ensure the highest satisfaction for their clients, all while staying true to their vision of quality and integrity. It’s a pleasure to collaborate with a company that values relationships and shares our dedication to excellence.
Adele Tyler
08:57 19 Sep 24
NYG replaced three old sash windows for me. They were super efficient and thorough (no need to chase them for a quote), neat and tidy while carrying out the work and the new windows are fantastic! I'm very pleased.
Victoria Downey
09:56 17 Sep 24
We choose NYG Home Improvements as they were a local family company whom others members of our family had recommended. The whole process from start to finish was an absolutely first class service. The team were professional and friendly throughout the whole job. We would highly recommend their services and we will be using them again in the future.
Lin Stead
19:51 28 Aug 24
Great job from start to completion. All the team were professional, helpful and thorough.. Definitely would recommend 👍
PETER H
14:18 22 Aug 24
We chose NYG because they are a local family company and we made the right decision! Chris was both knowledgeable and patient with suggestions and advice to guide us through the process of choosing the right windows and doors for us. Lisa was always helpful when we called at the office and our fitters, Alan and Richard are skilled and efficient. They turned up on time, worked hard and left the place clean and tidy. We have already booked Chris to quote for further work. Highly recommended.
Joe Macphee
19:32 20 Aug 24
An excellent fitting by NYG…Simply the Best…Had a Door and Window fitted…Very happy…🤙😀🤙
Mick Abbott
09:30 14 Aug 24
Have just had new front door and windows fitted by NYG of Northallerton.Couldn't speak more highly of the quality and workmanship.the attention to detail was exemplary. the guys doing the job couldn't have been more helpful and professional. recommend highly. thanks to all.
Doug Leach
09:07 05 Aug 24
Excellent service. Replaced my up and over door on my garage with some solid panelled French doors and they looks fantastic. Great experience from quote to completion.
Penny fricker
13:01 02 Aug 24
NYG are the best company I have ever used. A family business that care about what they do.
Vicky Brown
15:24 26 Jul 24
Fantastic customer serviceQuality from start to finishWill definitely be using their services again
AILEEN DIXON
14:17 19 Jul 24
First class service and product. Fitters were tidy and vacuumed afterwards. We are very pleased with our new door.
Gill Lee-Shield
09:32 10 Jul 24
We've just had new bay windows , door and windows fitted , fantastic service from start to finish really happy !!Extra service even got my washing in when it was raining and we were out 😂
Kate Chapman
15:02 15 Jun 24
Brilliant company, very customer focused and skilled at what they do. Our door looks fantastic 😍
Michael Jobling
12:58 04 May 24
This is the second time we have had NYG to work on the house and it was business as usual from Rob and Sam . They work to a high standard and are hard working guys. I certainly would recommend this local family business.
Duke Brown
18:40 24 Apr 24
Excellent efficient professional service from a family business and their very polite friendly team. Highly recommended.
Michelle Nattrass
17:31 23 Apr 24
A big thank you to all the team at NYG, just had composite front and back doors fit, work done to the usual very high standard, left all clean and tidy. Have had windows installed by them & will be using them again to have rest of house done. I would highly recommend them.
Kay Sayer
10:24 23 Apr 24
Just had two windows fitted . Did an excellent job and the fitters cleaned up after themselves.A nice touch was the sales manager calling round afterwards to make sure we were happy with everything . Which we were . Would definitely recommend them .
Margaret Saunders
15:49 17 Apr 24
A brilliant service from start to finish, a very friendly and knowledgeable staff who explained everything in detail. The workmanship was excellent and all tidied up at the end of the installation.
Tracey Wright
22:06 28 Mar 24
We have used this company on different occasions. They have been excellent every time from start to finish. Would highly recommend. Thank you NYG.
Brian Hallas
14:11 23 Mar 24
We ordered full house of replacement windows from NYG and have been really impressed with the service. We had regular updates from NYG regarding our order and time frame for installation. The job was completed with in the time frame quoted.The installation team were friendly and very tidy and we are happy with the quality of the workmanship. I was particularly impressed when a member of staff paid a visit a week after the windows were fitted to conduct a quality check and ensure we were happy with everything. I would definitely recommend NYG
Jess Speight
12:10 22 Mar 24
Fantastic service from NYG, I wouldn't hesitate to recommend them! Efficient, knowledgeable and great at their customer serviceExcellent communication from them and a meticulous job on fitting the door thanks to Alan and his co workerThank you!Jessica Speight
Maria Maraach
10:45 06 Mar 24
If i had the option to give them a million stars I would definitely do so!Worth every single penny!We needed a new front door to our house and they did the job IMPECCABLY!!!Great experience from start to finish,Excellent customer service!A special thanks to Chris who was very professional and gentle, always available Answering any type of questions whenever i needed assistance.Thank you NYG.
Jolanta Szyszka
15:31 15 Feb 24
NYG is a reliable ***** company, if you looking for people to install your windows, doors, or replace facia + soffit do consider to choose NYG. They recently did installation in my house and I definitely 100% recommend them.
Geraldine McKenna
17:19 12 Feb 24
Second time we’ve used this company. Quality of service and products excellent. Doors better than anticipated. Very tidy work too
Li Fi
16:12 12 Feb 24
Not very often you come across a company, who have such high standards. Really impressed with our windows and door. Fitters were really good, and very tidy, they were happy to alter a couple of things too.Windows were checked after installation, and some parts replaced due to minor blemishes we hadn't even noticed, and my husband normally notices everything! They were also very competitively priced. Highly recommended.
Nat Edwards
19:44 22 Dec 23
Just wow! Incredible service from start to finish. All the staff are so friendly and the workmanship is second to none. Amazing value and couldn't have asked for more on the day of our front door installation. So clean and tidy. Exceptional! I can't recommend NYG enough
Lisa Fox
15:34 18 Sep 23
Very happy with NYG service recently fitted a new back door for me. Every part of the process was done professionally. Lisa and Chris were both helpful kind and considerate and approachable.Chris gave me choices of how I could have my new back door and the different types of glass. I was impressed that they cut out a cat flap for the door too. They also went the extra mile on how quick they fitted the door for me. Would recommend this service to anyone. I also liked supporting a local business in Northallerton. I have now had a front door and back door fitted by NYG and they both have a 10 year guarantee. Would definitely used this company in the future for further home improvements.
Sandra Ancell
06:22 26 Jul 23
Professionally fitted by two conscientious family member of the NYG team. All very helpful from our first visit in Zetland Street to the last when Chris came to check we were pleased with our top quality door. We’re now having the front door replaced. We can highly recommend NYG.